Fitness Passport Pty Ltd – Collection Notice
Fitness Passport Pty Ltd (ABN 50 118 426 029) (“Fitness Passport”, “we”, “us”, “our”) is committed to protecting your privacy. This Collection Notice explains how and why we collect your personal information when you complete a Fitness Passport workplace survey.
- Our Identity and Contact Details
Fitness Passport Pty Ltd is collecting your personal information via this survey.
Contact details:
- Email: [email protected]
- Post: Privacy Officer, Fitness Passport Pty Ltd, Level 11, 323 Castlereagh Street, Haymarket NSW 2000.
- Facts and Circumstances of Collection
We are collecting your personal information directly from you through our online survey platform. We run the survey with your employer’s support to gauge interest in a Fitness Passport workplace fitness program. Completion of this survey is voluntary.
The personal information collected through this survey includes:
- Your name
- Your email address
- Your phone number (optional)
- Your preferences for the program, such as the fitness facilities, locations and activities you would like included
- Whether you would like to hear about other Fitness Passport programs, offers and news
- Information about how you use the survey page, such as your device, browser and the pages you view, collected through analytics tools
Your survey responses are stored on Fitness Passport’s systems, which are hosted in Australia. Some of our service providers are located overseas – see section 7.
- Is Collection Required or Authorised by Law?
Collection of your personal information through this survey is not required by law. It is voluntary. Fitness Passport’s handling of your personal information is regulated by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
- Purposes of Collection
We collect your personal information for the following purposes:
- To understand interest in, and preferences for, a workplace fitness program at your employer’s organisation;
- To contact you about the program, including with a sign-up link once negotiations with fitness facilities are finalised;
- To aggregate and analyse survey responses to tailor the program offering to your workplace (responses will be collated and used to negotiate with gyms and fitness facilities in your area);
- If you opt in, to send you information about other Fitness Passport programs, offers and news (you can unsubscribe at any time using the link in our emails or by contacting us);
- To administer and improve Fitness Passport’s services and programs, including our survey platform.
- Consequences if Personal Information is Not Provided
If you choose not to provide your email address:
- We will be unable to send you the program sign-up link when the workplace fitness program becomes available at your organisation.
- You may still participate in the program through your employer’s communications, but you will not receive a direct notification from Fitness Passport.
If you choose not to complete the survey at all, Fitness Passport may not be able to assess the level of interest or specific fitness preferences at your organisation when negotiating with facilities.
- How We Usually Disclose Your Personal Information
Fitness Passport may disclose your personal information to:
- Your employer: Aggregated and de-identified survey results may be shared with your employer to assist in program design. We do not disclose individually identifiable survey responses to your employer without your consent.
- IT and technology service providers: We use third-party service providers for hosting, analytics, communications and IT support. They may access personal information in the course of providing those services to us.
- Fitness facilities: Where you later sign up to the Fitness Passport program, your personal information will be shared with partner gyms, pools and fitness facilities to facilitate your membership access.
- Regulatory or government bodies: Where required or authorised by law.
- Overseas Disclosure of Personal Information
Fitness Passport is likely to disclose your personal information to overseas recipients. Specifically:
- United States of America: Some of our analytics, monitoring and communications providers are based in, or store information in, the USA.
- Other jurisdictions: Our administrative and technology support providers in the Philippines and Sri Lanka may access personal information when providing services to us. We may also use other technology or cloud service providers with servers outside Australia.
Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles, including through contractual arrangements. However, you should be aware that overseas recipients may be subject to foreign laws that could require disclosure of your personal information.
- Fitness Passport’s Privacy Policy
Fitness Passport’s Privacy Policy contains important information about how we handle personal information, and is available at www.fitnesspassport.com.au/privacy-policy.
Alternatively, you may contact our Privacy Officer at [email protected] to request a copy or to make an access, correction or complaint request.
If you are not satisfied with how we handle a complaint, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Last updated: October 2026.
